AT&T outage disrupts small businesses’ sales

Small-business owners in the Shoppes of Navarre plaza had an unwanted surprise when they went to open their doors Dec. 10.

Their AT&T Internet service was not working.

For some, like Holly Elassaad of Pet Nation, that also meant the phones were down.

“If they call it would just ring and ring,” she said. “The (callers) might think ‘Did they go out of business?’”

Many of the business owners called AT&T to ask for an explanation.

Read the full article in the Dec. 21 issue of Navarre Press. Subscribe online at navarrepress.com for as little as $38 per year.

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