In March 2019, Florida’s auditor general issued a report outlining 17 major issues found with operations of the state’s $77.9 million CONNECT unemployment system.
The Department of Economic Opportunity (DEO) had been receiving similar less than shining audits of the Reemployment Assistance System since the program launched in 2013. Throughout that time, the system was reportedly having technical errors that could cause applications to be misfiled or incorrectly rejected. The 2019 audit, issued months after Gov. Ron DeSantis took office, frequently outlined issues that prevented claims from being processed “timely and accurately.”