Baptist Health Care announced Sept. 5, a partnership with Texas-based Intuitive Health to bring a $7.5 million combined emergency room (ER) and urgent care clinic to Navarre, a first for the region.
Baptist Emergency Room & Urgent Care will be located at the existing Baptist Medical Park-Navarre (8888 Navarre Parkway) and is expected to open in early 2021.
Baptist Health Care president and CEO Mark Faulkner said the combined facilities will take the guess work out of seeking treatment.
“To better serve the members of our community, we want to help guide them to the appropriate level of care. Many patients evaluate the severity of their symptoms in order to choose the right care for their needs,” Faulkner said. “This combined model eliminates the guesswork and improves the patient experience with a full-service emergency room and urgent care under one roof.”
Baptist Medical Park-Navarre opened offering urgent care services for non-life-threatening medical needs. In 2014, Baptist added primary care and specialty physicians to the location.
Baptist Emergency Room & Urgent Care will be open 24 hours a day, seven days a week with emergency medicine-trained physicians and nurses. Each patient will be assessed by a clinician and then treated through the appropriate care path.
Patients will no longer need to decide if their symptoms require a visit to urgent care or an emergency room. This approach makes care more affordable by helping patients avoid the higher costs of unnecessary emergency care while also providing ER services for those who need it according to a Baptist press release.
The newly renovated facility will continue to offer primary care, internal medicine, specialty services, lab, diagnostic imaging and Andrews Institute rehabilitation services.
Thom Herrmann is CEO of Intuitive Health, the partner company in this development. The company pioneered the combined emergency care and urgent care model in Texas more than 11 years ago. Their facilities rank in the top 1% of global retailers in customer satisfaction according to the press release.
“Patients want convenience, immediate access to care and better customer service,” Herrmann said. “Bringing a combined emergency room and urgent care clinic to a new market allows us to meet many of their expectations.”
The addition of this innovative combined emergency room and urgent care represents a $7.5 million renovation investment to better serve Navarre and surrounding communities. Forty new jobs will be created, adding to the existing staff of 120 at Baptist Medical Park-Navarre.
The announcement comes on the heels of plans revealed for another ER in Navarre. Fort Walton Beach Medical Center’s reveal of plans Aug. 14 for the Navarre ER, $10.1 million free-standing emergency room facility to be built at 8600 Navarre Parkway.
Construction of that 10,860 square foot facility is expected to get underway in early 2020. The ER is expected to employ 30 people.