Brad Phelps saw an opportunity to bring a State Farm office to Navarre and jumped on it.
His office at 6929 Navarre Parkway opened Oct. 1 and has been going strong ever since. Phelps also works out of Pensacola at one of the most successful offices in the State Farm system.
“It’s going great. We have about 500 customers already and growing pretty rapidly,” Phelps said.
Phelps has been with State Farm for 15 years and in the insurance industry for nearly 20 years in all.
He loves the area and has really gotten to know the Navarre community since opening the new office.
And he wants people to know he’s focused on meeting all of their insurance needs.
“Our mission statement is we’re trying to help people manage the risks that we face every day, so that if the unthinkable happens, they are prepared,” Phelps said.
Phelps returned to being a State Farm agent five years ago when he opened his office in Pensacola. He had previously been working as a district manager for offices across the Panhandle.
When it comes to working with people seeking out insurance, he strives to help them get the best value.
“You see so often that no one takes the time to talk through your situation, to find out what you might really need,” Phelps said. “We want to find you a policy that works for you as opposed to just have you say shoot us the lowest price. Price is important, but it is value that people are looking for.”
Phelps helps people find that value by talking to them about their own lives.
“The way we try to communicate is a little bit like going to the doctor. He can’t diagnose you without learning what is going on first,” Phelps said. “We use a brief conversation called your world where we take the time and care enough to see what is going on in your world to give the best advice on how to protect it.”
Phelps’ State Farm office now writes property insurance policies for homeowners in Navarre and said his office is the only major insurer in town that does it.
Phelps said his office in Navarre has five full-time employees, including his father, Ted, who is a former football coach and also spent time working in the insurance industry. His staff also includes Carol Graczyk, Amber Rau, Jessica Morey and Luke Bishop.
State Farm has been the No. 1 homeowner insurer for the last 55 years and the No. 1 car insurer for 75 consecutive years. He noted one of the great things about State Farm is that it is owned by its policyholders rather than stockholders.
State Farm also does a lot to support the communities it is in, and Phelps said he recently learned in August that it will be donating 200 home security systems to first responders in Santa Rosa County through a program called Protect the Protectors.
For all insurance needs, stop in and see Phelps today at his Navarre location so that he can find the policies that work best for you.
State Farm Insurance Agent
6929 Navarre Parkway
Navarre, FL 32566
Hours: Monday through Friday, 9 a.m. until 5 p.m.
Saturdays by appointment only